Refunds, credits, deposits, cancellations, and other payment-related concerns are governed by the written agreement, statement of work, proposal, invoice, or other project-specific terms accepted by Leg3 Inc. and the client.

Because consulting, analytics, automation, and related project work often involve time-based services, custom analysis, and project-specific preparation, refund requests are reviewed in context. Leg3 may consider the work performed, deliverables provided, project expenses, deposits, and any agreed project terms before approving a refund or credit.

If Leg3 accepts a cryptocurrency payment through BitPay or another third-party payment processor, that payment and any related refund may also be subject to the processor's then-current terms, procedures, compliance requirements, and refund process.

Approved cryptocurrency refunds may be processed according to the original fiat value of the invoice and the payment processor's refund workflow. The amount of cryptocurrency returned may vary based on exchange rates, network conditions, processor requirements, and the timing of the refund.

Customers may be required to provide information needed by the payment processor to complete a refund, such as an email address, wallet address, identity verification, or other information required by the processor's current process.

Questions about refunds, payment status, invoices, or project-specific payment terms may be sent to info@leg3.net.